Guest communication

Automate Your Airbnb Pre Check-In Message

Built for hosts with 1–10 properties

Guests ask fewer questions when they receive arrival details, WiFi, and guide access before travel day. Sending that bundle manually for every booking does not scale.

Simple solution

Automate a pre check-in message that delivers instructions and your guest guide link at the right time before arrival.

Start free trial

2 min - see exactly how it works

Why hosts use this

Hosts usually look for airbnb pre check in message when they want a simpler way to handle guest communication, arrivals, bookings, or day-to-day operations without adding extra admin.

Arrivals start calmer

Guests arrive with access steps and WiFi already in hand.

Fewer last-minute inbox pings

Pre check-in automation reduces travel-day questions that interrupt operations.

Stay aligned with your guide

One message points guests to the same source of truth you use for the whole stay.

Example pre check-in message

Optional example

Bundle WiFi and guide access in one short message:

Hi {{guest_name}}, your arrival details and WiFi are here. Full guide: {{guide_link}}

Quick FAQ

Quick answers for hosts comparing options and trying to fix guest communication, arrival, and operations pain points.

What is this?

This is an Airbnb pre check-in messaging workflow focused on sending instructions, WiFi, and guest guide access before guests arrive.

How does it work?

You configure a template timed before check-in so guests receive the right information without manual sending.

Can I use it with Airbnb/Booking?

The workflow supports Airbnb-first hosts and pairs well with Booking.com pre-arrival messaging when you run both channels.

Related pages

Browse nearby host workflows from the hub so you can compare practical next steps without starting over.

City examples for hosts

See how this workflow supports hosts in five busy short-term rental cities, with local guest expectations, arrival patterns, and direct-booking opportunities in mind.

Start free trial

Use Host Pilot to connect guest communication, guest guides, direct bookings, and operations in one workflow built for smaller host teams.

New: Automation setup service

Airbnb + Booking.com automations done for you

We set up guest messaging, pricing nudges, and guide sharing across Airbnb, Booking.com, Vrbo, and direct sites—plus light marketing to boost your online presence.

Smart replies + check-in flowsMulti-city experience
Guest guide example
Mobile guest guide with GuestGPT AI assistant tab included in automation service

We include a branded guest guide link in every automation so guests self-serve before they message you.